Teams are moving AI agents from prototype to workflow fast. One agent gets connected to a document store. Another starts calling internal tools. A third begins touching customer data. Soon, agents are operating across systems before governance teams have a clear record of what they can access, who owns them, or what they’ve done. AI...
The post Shadow agents: find and govern...
Significant enterprise investment in AI-driven customer service is producing inconsistent outcomes — and the gap between deployment ambition and measurable business value remains striking. In this episode, Shri Nandan, VP of AI Products and Experiences at Comcast, examines why organizational culture and readiness are the primary determinant of whether AI in CX delivers results that move the...
For years, AI progress has centered on scaling individual foundation models: larger parameters, longer context windows, stronger reasoning, and better tool use. Sakana AI’s Fugu points elsewhere, behaving like one model from the outside while coordinating multiple expert agents internally. A single API call can trigger direct answering, specialist delegation, intermediate verification, and...
Retailers managing pricing, marketing, and inventory through separate teams with separate data are losing margin not to market volatility, but to decisions that were never designed to work together. In this episode, Felix Hoffmann, CEO at 7Learnings, examines how predictive, unified commercial decision-making replaces reactive, rules-based approaches — and why most retailers underestimate...
Today's guest is Howard Shortt, Cybersecurity & Data Privacy Partner at Grant Thornton Ireland. Founded in 1924, Grant Thornton Ireland is a leading professional services firm providing audit, tax and advisory services to businesses. Combining global reach with local expertise, it helps clients navigate complex financial, regulatory and strategic challenges. Its teams work across a wide...
Everyone says Claude can’t make pictures. That’s partly true. Here is the kind of art it makes on its own, with no plugins and no connectors: Drawn by Claude in SVG, no image model anywhere near it. Not pixels but code: shapes and coordinates that stay sharp at any size and redraw themselves when you […]
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If you've been paying attention to the data analytics space lately, you've probably noticed a new term emerging into conversations that used to be dominated by business intelligence (BI) and that’s decision intelligence (DI).
Somewhere in the growth of most B2B SaaS products, customers start asking for the same thing: a way to see and report on their own data without leaving the app. Embedded analytics for SaaS exists to answer exactly that, putting a branded dashboard inside your product instead of pointing each client toward a separate reporting tool they have to learn.
Miami-based AI startup Subquadratic came out of stealth mode last month with a huge claim. It announced that it had solved a mathematical bottleneck that had been holding back large language models for almost a decade. The details were thin, and many people were unconvinced. But Subquadratic has started to bring the receipts, sharing the…
At the end of a tense and scoreless first half of a soccer match between the English men’s team and rival Germany, millions of Brits let out a collective sigh and did what they so often do in moments of stress: They made tea. That wave of electric kettles clicking on, however, caused a different…