When the results of the largest, global BARC The Planning Survey 2026 came in, the numbers that stood out most were outcomes. 100% of surveyed Phocas users achieved a better quality of planning results. 100% reported product satisfaction and 91% said they would definitely or probably recommend Phocas to another organization.
Ease of use is one of the most consistent things customers say about Phocas. It comes up in case studies and customer conversations. It is this phrase or the word ‘intuitive’ that appears most reliably when users describe what they like most about the planning tools. When BARC The Planning Survey 2026 results came in, it was reassuring to see that consistency reflected in the...
Learn how banks can combine customer insights, centralized decisioning, and agentic AI in SAS Viya to deliver more consistent, explainable, and personalized customer interactions across every channel.
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AI adoption continues to accelerate, but not everyone approaches AI the same way. Some people experiment with every new tool they encounter. Others prioritize governance, trust and oversight. Some focus on business outcomes, while others are driven by curiosity and exploration. These differences matter. How you engage with AI influences [...]
The post Meet your AI persona: What it...
A surge in AI adoption is creating a rights gap inside financial institutions, where everyday workflows now generate copyrighted reproductions at a scale existing governance models were never built to manage. In this episode, Roanie Levy, Licensing and Legal Advisor at CCC, joins host Yolandi de Weerdt and examines how AI‑driven content use is outpacing traditional licensing frameworks and...
How do we build trust in AI agents before the AI hailstorm arrives? Emil Lassen from the Artificial Intelligence Underwriting Company (AIUC) joins the show to discuss how the enterprise flywheel of standards, certification, audit, and insurance is being applied to AI agents. They explore the AIUC-1 framework, the challenges of securing agentic AI systems, and why red teaming (based on...
AI agents are moving beyond individual productivity and into government operations. According to Gartner, at least 80% of governments will deploy AI agents to automate routine decision-making, enhancing efficiency and service delivery by 2028. Because of this, government leaders are challenged to determine where they can deliver value with AI agents while maintaining public trust. Their...
You’ve heard the warnings! Don’t tell ChatGPT your secrets. The robots are reading everything. Your data is the product. And yet here you are: using them as a subscriber. Because AI is genuinely useful! The good news: that distrust is healthy, and you don’t have to choose between using AI and protecting yourself. You can […]
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The rapid expansion of AI in financial services is creating a widening gap between enterprise ambition and the operational readiness required to deploy systems that are secure, compliant, and trusted. In this episode, Dr. Oscar A. Rodriguez, Vice President of Data Analytics at Citi, joins Daniel Faggella, Emerj CEO and Head of Research, to describe how leaders build the operating model for...
Supply chains are moving from predictable planning cycles to a reality where volatility demands continuous redesign and faster decision‑making. In this episode, Dr. Gopalendu Pal, Director of Operations at Target, and Prasad Mahajan, Senior Director of Customer Engagement at Optilogic, examine how leaders can adapt by tightening the gap between sensing disruption and adjusting operations,...