The Hidden Risk in Every Enterprise AI Vendor Contract - with John Belden of UpperEdge

Boards are pushing CIOs to commit to AI strategies built on contracts written for an entirely different era of enterprise software.

In this episode, John Belden, Chief of Research and Strategy at UpperEdge, breaks down the six dimensions of uncertainty CIOs now face when weighing major AI and ERP commitments, and explains why the next five years are about flexibility, not productivity.

The conversation covers the case for tighter SI accountability around adaptability, the practical role of contractually-protected optionality, and the difference between performance theater and the kind of continuous learning that keeps a transformation honest.

This episode is sponsored by UpperEdge.

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