Why generic AI mostly gets the insight wrong for distributors

A recent Phocas survey found that half of the distribution respondents are testing general-purpose AI tools like ChatGPT and Claude on their own, outside of any business system. That's a reasonable thing to do but it is also where generic AI gets the numbers wrong for distributors in ways that are hard to know, because the answer looks exactly like a right one. It is important to know why a powerful generic AI tool can still be a wrong one and some of the important considerations of handing over your data to an AI engine.