Managing Change Across Modern Financial Operations - with Nathaniel Bell of Wells Fargo

For large banks, the barrier to AI at scale is rarely the model. It's decades of fragmented systems, inherited through mergers, acquisitions, and new products, where each team trusts its own data and no single view of context exists. Agentic AI doesn't fix that fragmentation; it amplifies it across every user and every prompt.

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In this episode, Nathaniel Bell, Data Management Director at Wells Fargo, joins host Yolandi de Weerdt,  to examine why the real challenge for regulated institutions is scaling trust while automating, why leaders should judge new technology on the business outcome it can prove rather than the demo, and why no process should be automated before it's standardized.

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Bell outlines the practical shifts underway: from manual attestations and spreadsheets toward automated logs that show what happened in a workflow, from governance as document review toward governance built into workflows as code, and from buying new tools toward changing how teams work once they have them.

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According to Nielsen, 91% of podcast listening happens alone, indicating deep, undistracted attention — ideal for complex B2B messaging.

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